CATERING FAQ

What kind of catering do you offer?

We offer pick-up and delivery catering at all locations.

Can I order catering the same day as my event?

We can guarantee orders placed at least 18 hours before your event. However, we will do our absolute best to accommodate last-minute requests—we’ve all been there. Drop us a line here and we’ll let you know what we can do for you.

How do I place a pick-up catering order?

On our Catering Order page, enter the address where you’ll be catering food. After making your menu selections, click “View Order” and under “Order Type,” select “Pick-Up.” Rather us deliver? Select “Delivery” at the main order page.

I’d like to order catering for more than 30 people. What are my options?

We cater for all group sizes (we even catered for a group of 5,000 recently!) We offer packages for groups of 10 (small), 20 (medium), and 30 (large). You can order as many packages as you need to accommodate your entire party. Have 200 guests? Order six or seven large catering packages. For groups of 15, 25, or any other quantity of guests that lies between our package sizes, we recommend adding one or two extra “À La Carte” sides (each serves 8–10 people) to your order. Questions? Drop us a line.

How much food comes in an À La Carte tray?

Our À La Carte trays feed 8–10 people, with portions similar to our in-restaurant portions.

Does my order include plates, napkins and utensils?

All orders will arrive with napkins and plates. Need serving and eating utensils? You can request those on the checkout page.

Will your team help set up my order?

Our catering services are drop-off only, with the exception of special events.

What vegan/gluten-free/soy-free options do you offer?

We do our best to accommodate dietary needs on our catering menu. You will find allergen information included in the description of each menu item. If you have questions about dietary needs or ingredients, please submit an inquiry here.

When should I request delivery drop-off if my meeting or event starts at a specific time?

When placing an order, you can select a 15-minute delivery window (e.g.: 12:45–1:00 p.m.). We recommend choosing an earlier window than the time of your event to allow enough time for set-up.

What if my address is outside your delivery zone?

While we cannot guarantee delivery to out-of-zone locations, you can always check with us by submitting a catering inquiry here. Or, you can always place a pick-up order from a nearby Naked Farmer restaurant.

Do you offer house accounts and rewards for frequent catering?

Sure do! We offer our house accounts with monthly billing, which are perfect for organizations looking to place a large volume of catering orders. You’ll love our Catering Rewards program, too. (THINK: personal rewards to use for individual orders). Interested in setting up a house account with catering rewards? Sign up for Catering Rewards here. Or, drop us a line here and we’ll arrange it for you.

Do you have a recommendation for gratuity?

Tipping is optional, but a gratuity of 10–20% can be added at checkout and is always appreciated. 100% of tips go straight to your delivery driver.

How do I make changes to my order?

If your requested pick-up or delivery time is more than 24 hours out, please contact us here. If you need to change your order within 24 hours, please contact your local Naked Farmer restaurant directly via the phone number on your order confirmation. Note, we do not guarantee change requests less than 12 hours before the scheduled pick-up or delivery time.

What is your catering cancellation policy?

Stuff happens—we totally get it. The more heads up you can give us, the more we can help. Notify our team here and we will do our best to accommodate your change of schedule. For cancellations within 24 hours of your scheduled pick-up/delivery time, we will only charge 50% of your order’s total. We will not charge for cancellations with more than a day’s notice.

Need MORE CATERING help?

Drop us a line.

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From board rooms to back yards, Naked Farmer caters.